New and clean. All staff is friendly and nicely greet the guest eapecially front counter included bell ball.
Morni
Aralık 2023
Great location. A new high standard hotel at the heart of Kuching town.
Benjamin
Aralık 2023
The location is good and my room is spacious. The staff are friendly and attentive. The swimming pool on the top floor is a great place for relaxation and it has a great view of the city. Overall it is a great hotel.
Phoebe
Mayıs 2024
We came here for my birthday as a weekend birthday trip. A different kind of holiday, not a whole lot to do in the city, the city itself is quite sleepy but the hotel was very centrally located, very clean, spacious, great showers and really comfy bed. Staff were helpful but not the most knowledgable in terms of recommending places to see other than the typical sightseeing tour that they try to offer and help you book. Breakfast was good and rooftop bar had a great view but the pricing at rooftop bar was a bit too pricey, close to Singaporean prices which sees a bit much for Kuching. Didn't use the pool but what a great feature! So beautiful just to look at even. It's located not right on the waterfront like some of the other hotels but it's still only like a 3 min walk.
Iris
Ekim 2024
- Prime location near the cat statue - Smooth check-in and check-out at reception with accommodating staff. - Bedding selection with multiple pillow softness options. - Bluetooth speaker by the bedside.
Oong
Aralık 2024
1- the bar is located at 23th floor (rooftop), truly relax with latest music on, calm and most staff are very friendly and kind, like to follow up to our tables to refill cold water. The experience was very excellent than the most rooftop restaurant that i ever experienced in my life. Tasty dessert with beers and is value for money (not quite expensive). 2- the bed with pillows was extra comfy to sleep on. 3- all facilities here looks modern and up to date, which makes me feels like I was in a paradise. I will come back to stay here again for my next trip. Truly brilliant and very good experience among the staffs, facilities and food.
Yvonne
Ağustos 2024
Here's a funny story, we celebrated my son's birthday with my extended family whom I haven't seen in 14 years. At the party, my boy (who turned 4) got a helium lion balloon tied to his wrist. Later that night, while checking-in at the hotel, the string came undone and the balloon took off to lala land in the grand lobby. My son was crying and clearly upset that he lost the lion now floating high almost 3 storeys up looking down at all of us. The whole staff that night was probably figuring out rocket science and assuring us that we would have it back the next day. Leaving the lobby to our room, our boy was clearly distraught. Within 2 minutes of us unpacking in the quiet comfy room, "DING" went the doorbell with the man from the front desk with a big smile on his face, holding the Lion balloon. The joy on my son's face when the 'lost' balloon was returned was priceless. 100 out of 10 points for the staff working at Sheraton hotel. You've made a child's stay magical with your wizardry.
Lee
Mayıs 2024
Love the variety of breakfast, i love the laksa & slurpp it all. Love the variety of restaurants available, we all just enjoy everything in the Sheraton Hotel. The staffs all are very friendly & helpful.
Leglene
Haziran 2024
Didn't include the breakfast as I'm a vegetarian and there's not much choices for me.
Sally
Eylül 2024
Location was great, close to shops, city centre, almost anything. It was very clean. Staff were responsive. Roof top swimming pool was cool, although a bit small and at times crowded.
Shokoofeh
Eylül 2024